Carolina Rustica Privacy Policy

At Carolina Rustica, we understand that you must feel confident in the security of our site and business practices, and trust in our commitment to your privacy. Our Privacy Statement demonstrates our firm dedication to your privacy and security. This Policy is designed to convey to you how serious we are about protecting your private information.

 

Our practices are as follows: Our site uses cookies only to keep track of your shopping cart. Our site's order form requires users to give us contact information (like their name and email address). We may use customer contact information from the order form to send the user information about our company.

 

This site contains links to other sites. Carolina Rustica is not responsible for the privacy practices or the content of such web sites except for those sites owned by CR and its affiliates.

 

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information. Contact information from the order form is used to send order confirmations and information about our company to our customers. The customer's contact information is also used to get in touch with the customer to inform them of projected shipping dates and to provide actual shipping information.

Carolina Rustica is a Google Trusted Store

 

Financial information that is collected is used only to bill the user for products.
If you place an order, sign up for our newsletter, or email us with a product or price inquiry, we may use your information to send you periodic newsletters and special offers. However, you may easily "opt out" of these emails at any point in time. We DO NOT sell, lease, or make available to third parties your personal information.

 

When you transmit your information to us via the internet, it is via an encrypted server on the last page where your card information is actually input. We use a highly encrypted server with an SSL certificate (your guarantee of safe shopping) issued by Comodo, and can be seen in at the bottom of every page.

Please note that our site uses the Google remarketing feature. This simply means that Google uses a cookie to serve relevant ads to you on the Google Advertising Network. The cookies are simply there to serve ads based on a your prior visits to our website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page by clicking here (a new window will open). We strictly adhere to all of Google's privacy restrictions regarding running ads which collect Personally Identifiable Information (PII) including, but not limited to, e-mail addresses, telephone numbers, and credit card numbers. Additionally, we do not specifically targets user in ways which are prohibited and intrusive, which would mean any type of personal financial information for the sake of this website.

As a participating member of the BBB Online Reliability Program and a member of the BBB Chapter of the Southern Piedmont (NC), you can be assured that our business practices with regards to your privacy adhere to the highest possible standard:

BBBOnLine Accredited Member

We physically protect your information from being misused. We are a small company of a dozen employees, all carefully screened before employment. Customer information is kept in locked files with limited accessibility, and our office is fully alarmed. The security and integrity of our site, our processes, and our people is one of our top priorities. Due to greater concern of identity theft and unauthorized use of credit card information, we have dedicated an entire page to address these issues head on. Please click here for more information on this important topic.

 

We are always trying to improve our customer service and recognize that your trust in our business is the most important factor in our growth. Trust is hard to gain and easy to lose. If you have any questions or comments regarding our privacy policy, please contact us at 800-205-7819.