We recieved our order within two weeks of placement. Everything arrived. Everything is beautiful and is what we ordered. No problems with the shipper (which has not been true with other companies we've dealt with before when ordering online). Just a great experience. Thank you so much; especially here just before Christmas. Outstanding!
I received my order so quickly I couldn't believe it. I placed the order on Thursday and received it within 5 days. I spoke to Michelle (Carolina Rustica) many times before I ordered and she was very helpful. I'm very Happy with my choice the Chandelier is Beautiful.
I would order again from this company, I was very satisfied to say the least.
Thank you so much for the shipping credit. I appreciate all that you and your staff have done to ensure my satisfaction as a customer. I did finally receive my daybed and it is FABULOUS. My 2 1/2 year old daughter just loves it--it is her "big girl" bed.
I appreciate the help from all of your staff in assisting me with ABF.... Happy Holidays.
Thank you again!
Thanks for getting back with me, I appreciate the excellent customer service. It's hard to come by these days.
I would like to express my sincere gratitude for the wonderful customer service provided by Maria McLellan. Maria went far and beyond in helping me purchase an iron bed. I spoke with her several times on the phone before coming in to the store, and each time she was more helpful, friendly and just a dream to work with than anyone I've been in contact with in years! When I came in to the store to look at pictures, I saw the canopy bed there and she helped break it down so I could see it without the canopy top, all the time with a great attitude and enthusiasm that is rare these days. Hold on the her! I would come back again just to work with her! Thank you Maria!
Just wanted to let you know that I got my chandelier today and I love it! It was worth waiting for. Thanks for all your help.
I received my Fillmore queen bed. It is beautiful. Wish I had more rooms to put one in. I am very happy with it. Your service was great. Again, thank you. I will recommend you every chance I get.
My lamp arrived yesterday, and I am VERY pleased with it. It was packed very well, arrived ahead of time, and looked even better than the picture on your website!
I won't hesitate to recommend your store to any of my friends.
You guys are really on the ball. Looking forward to doing more business with you all.
Received the chair yesterday, and it's a beauty.
We received the bench "Arcadian Bench" and it's perfect. My wife loves it. Thanks for your first rate service.
Received our items today. Thank you so much -- they are beautiful and they were packed very securely. I may order a console and cocktail table soon as a result of having such a positive experience the first time.
Last year we purchased 5 of Byron's Leaves hand forged wall sconces by Hubbardton Forge and had them installed in the custom home we were having built. EVERYONE who comes into our home remarks on their uniqueness and beauty. Today I ordered a beautiful wrought iron fireplace set. Thank you for offering such high quality, attractive products.
I just received the Prairie Wheat Accent Lamp that I ordered online from your company. It is simply beautiful!! I have the Prairie Wheat floor lamp and have searched everywhere for the accent lamp and was able to find it on your web site. It matches perfectly and is just as described on your web site. Thank you for a wonderful, well made product!
We've received several items from Carolina Rustica recently and I can say that we are very happy with the quality of each item The corner bakers rack is just wonderful and the French style swing-arm lamps look just great.
Thanks for making such great products!!
Thanks for the concern you and your company have shown to me, I really appreciate this. It's not often you find a company that's willing to take that extra step and treat their clients in this manner. Especially when they have been paid and can wash their hands of the problem and let the shipper and client fight it out. Once again thanks for everything.
I have received the package yesterday and the chandelier now graced my new kitchen.
I want to express my satisfaction in dealing with your company. It was actually a pleasant surprise as I rarely bought products let alone a chandelier from the internet. It certainly encourages for future purchases.
I received the brackets yesterday and they look great on our patio cover. The wife and I are so glad we found "Carolina Rustica." The products offered, the service and the prices are great! Very satisfied. Already checking the online catalog for more purchases.
Thank you very much!
We received the bed last weekend and we love it. Thank you so much for all of your attention to customer service. If I did a service evaluation you would receive all 10's out of (10 being the best)!
I have already received the shelf from Charleston Forge. I did contact Charleston Forge via email to tell them that your company was wonderful to work with. I totally enjoyed my experience ordering from Carolina Rustica personnel.
It is gorgeous! I received the Mayfield Bakers Rack and Hutch yesterday and I am so pleased. The shipment came on time was perfectly packed and the finishes are lovely. I was able put it together myself using the easy to understand instructions in less than 20 minutes. It looks exactly like your website photo except its more beautiful and its mine.
I got the bed, like it very much and appreciate your complete follow-up. If you're wondering if the attention to detail is worth your time... it is. Thank you.
I received my new lamps today and they are absolutely fantastic. Just beautiful! I am so very pleased with your company and the speed with which I received my lamps, as well as the free shipping. Amazing! Dealing with you has also been wonderful and I so very much appreciate the individual attention and care given to my order. Thank you so much!
(Tribeca Cheval Mirror) Arrived on Monday. It was worth the wait. I am really pleased with it. Thanks, Lisa!
Lisa- Great! Then, I DID get the best finish possible for my needs. I do appreciate your attention and understanding in this matter. Being a perfectionist can be annoying, I know, but now I can relax and stop second guessing the situation. I doubt that I'm the first perfectionist you've encountered in your job, and it is a mark of a good company that deals well with that characteristic. Again, thanks for your attention and understanding.
Thank you so much for the bench we just ordered. It is a very high quality and has a lovely pattern on the bench seat. We are amazed at how quickly it shipped! We were expecting it to take 4 weeks but came in a week – and that was even after needing to choose a different pattern/material for the seat. Thank you again. I will visit your site again if I need more in the future.
Lenore, I just wanted to drop you all a note to say how wonderfully well the gift went over! My sister absolutely loved it!! And it looks just perfect in her bathroom! Basically – you were a hit!!! I was a little worried when the box arrived – it was badly beaten up, holes in it, etc. But when I pulled it out – it was in perfect shape! Please know that your excellent customer service and your wonderful product made quite an impression on me!
Thanks again for everything!
Dear Lisa, Our baker's rack is beautiful! We really love it. The delivery went very smoothly.
Thank you very much!!
My goodness! I've just received my order, already! Both pieces are just gorgeous, the pictures did not do them justice. I absolutely love them! Thank you so much, have a very Merry Christmas, and prosperity to all of you in the New Year.
They came in late yesterday. I opened one up immediately (I had a birthday party planned that night so I had two beautiful end tables). :) I opened the other package a few minutes ago. Both glass pieces look great, thanks so much Donna!
Hope you have a nice day! You are great at your job and tell your boss he owes you a raise! :)
We received our bed and LOVE IT! Thanks so much.