At Carolina Rustica, we understand that you must feel confident in the security of our site and business practices, and trust in our commitment to your privacy. Our Privacy Statement demonstrates our firm dedication to your privacy and security. This Policy is designed to convey to you how serious we are about protecting your private information.
This site contains links to other sites. Carolina Rustica is not responsible for the privacy practices or the content of such web sites except for those sites owned by CR and its affiliates.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information. Contact information from the order form is used to send order confirmations and information about our company to our customers. The customer's contact information is also used to get in touch with the customer to inform them of projected shipping dates and to provide actual shipping information.
Financial information that is collected is used only to bill the user for products.
If you place an order, sign up for our newsletter, or email us with a product or price inquiry, we may use your information to send you periodic newsletters and special offers. However, you may easily "opt out" of these emails at any point in time. We DO NOT sell, lease, or make available to third parties your personal information.
When you transmit your information to us via the internet, it is via an encrypted server on the last page where your card information is actually input. We use a highly encrypted server with an SSL certificate (your guarantee of safe shopping) issued by Comodo, and can be seen in at the bottom of every page.
This website uses the first-party Google Analytics cookie only to track your return visits but not to identify you personally by name, email, or any other data. This site also uses the third-party DoubleClick cookie to enable reporting on demographics and interests information (such as age, gender, and favored product categories), but again, not in any way that is associated with personally identifiable information. If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit http://www.google.com/analytics/.
As a participating member of the BBB Online Reliability Program and a member of the BBB Chapter of the Southern Piedmont (NC), you can be assured that our business practices with regards to your privacy adhere to the highest possible standard:
We physically protect your information from being misused. We are a small company of a dozen employees, all carefully screened before employment. Customer information is kept in locked files with limited accessibility, and our office is fully alarmed. The security and integrity of our site, our processes, and our people is one of our top priorities. Due to greater concern of identity theft and unauthorized use of credit card information, we have dedicated an entire page to address these issues head on. Please click here for more information on this important topic.
California Residents: The California Consumer Protection Act guarantees California residents specific rights. These include the right to know whether their personal information is being collected about them, the right to request the specific categories of information a business collects upon verifiable request, the right to know what personal information is being collected about them, the right to say “no” to the sale of personal information, the right to delete their personal information, the right to equal service and price. To request any of the above you may reach out to us here: https://carolinarustica.zendesk.com/hc/en-us/requests/new?ticket_form_id=360002395813 or call us at 833-570-0374.